Tampere University is a culturally-committed, higher education institution with the social mission of educating visionaries who understand the world and are able to change it towards the better. It is nationally recognized for its strength in research activities addressing key issues in contemporary society.


Anna-Aurora Kork (PhD in Administrative Sciences) is a postdoctoral researcher in the Faculty of Management and Business at the Tampere University, Finland. Her research interests include public accountability, customer responsiveness and improvement of healthcare. She is interested studying tensions in reforming public services and developing primary care from both economic and citizen perspective. Previously, Kork worked on various research and development projects focused on public sector management, performance evaluation and value co-creation.